Privacy Policy

Fuchsia Homecare network is a nationwide franchise network and each office operating
under the Fuchsia Homecare brand is independently owned and operated.
Both the Fuchsia Homecare territory (franchisee), and Fuchsia Homecare Ltd(franchisor)
are joint data controllers for the personal information it collects and processes. For
contact details of those responsible for data protection compliance within the territory in
question, please contact the business directly. For data protection queries for the
franchisor (Fuchsia Homecare Ltd), please contact Fuchsia Homecare Ltd, 2 Wharfedale Road, Ipswich, Suffolk, IP1 4JP.
Your Rights
Because the data we hold about you is your data, you have the following rights in respect
of the personal data we hold about you:

  1. Right to Access – this means you can ask us for a copy of all the personal data we
    hold about you.
  2. Correction Right – if you believe any of the information we hold about you is
    incorrect or out of date, you have the right to correct such information by providing us
    with the correct up to date information. In addition, you can ask us to delete the
    incorrect or out of date information and we will be happy to do so unless we are
    prevented from doing so by law or regulation.
  3. Right to be Forgotten – you have the right to ask us to delete the personal data we
    hold about you where such data is used for direct marketing purposes or is
    processed as a result of you consenting to such processing. Please note that where
    we are obliged to keep your personal data because of a regulatory or legal
    requirement, we will not be able to delete that data and must continue to retain it.
  4. Right to Restrict Processing – in some limited circumstances you have the right to
    restrict the processing of your data. See examples below:
  5. if you want us to establish the data’s accuracy;
  6. where our use of the data is unlawful but you do not want us to erase it;
  7. where you need us to hold the data even if we no longer require it as you need it
    to establish, exercise or defend legal claims; or
  8. you have objected to our use of your data, but we need to verify whether we
    have overriding legitimate grounds to use it.
  9. Right of Objection to Processing – you have the right to object to us using your
    data for direct marketing purposes and to profiling. For example, if there is
    something about your situation which makes you want to object to processing as you
    feel it impacts on your fundamental rights and freedoms. In some cases, we may
    demonstrate that we have compelling legitimate grounds to process your information
    which override your rights and freedoms.
  10. Right of Data Portability – you have the right to request a copy of the personal data
    we hold about you in a commonly used and machine-readable format. We can
    provide your data either to you or to such other third party as you specify in your
    request.
  11. Automated Decision-Making Objection Right – automated decision-making is
    where a decision is made entirely by technological means without human
    intervention. We do not use or rely on automated decision-making.
    If you would like to exercise any of the above rights, please contact us in writing on
    [email protected] or Fuchsia Homecare, 2 Wharfedale Road, Ipswich, Suffolk, IP1 4JP

Β 

Right to Complain
If you have any concerns about our handling of your personal data, you have the right to
lodge a complaint with the Information Commissioner’s Office (β€œICO”) by
visiting https://ico.org.uk/concerns/ or by telephoning the ICO helpline on 0303 123 1113

Contact Fuchsia Home Care

2 Wharfedale Road, Ipswich, Suffolk, IP1 4JP

Tel: 01473 233797
On Call: 07340939102
Email: [email protected]
Opening Times

Monday – Friday – 8:30 – 17:00
Monday to Friday – 17:00 – 8:30 -Emergency Only Contact
Saturday – Sunday -Emergency Only Contact

Visit website

Suites 1 & 2, Ebenezer House, Rooks Street, Cottenham, Cambridgeshire, CB24 8QZ

Tel: 01954 252486
On Call: 07366395930

Email: [email protected]
Opening Times

Monday – Friday – 8:30 – 17:00
Monday to Friday – 17:00 – 8:30 -Emergency Only Contact
Saturday – Sunday -Emergency Only Contact

Visit website

Gainsborough Business Centre, 6 Challenge Way, Colchester, Essex, CO1 2LY

Tel: 01206 822491
On Call: 07585544871
Email: [email protected]
Opening Times

Monday – Friday – 8:30 – 17:00
Monday to Friday – 17:00 – 8:30 -Emergency Only Contact
Saturday – Sunday -Emergency Only Contact

Visit website

Yarmouth Business Park, Suffolk Rd, Great Yarmouth, NR31 0LN

Tel: 01493738488
On Call: 07443145811

Email: [email protected]
Opening Times

Monday – Friday – 8:30 – 17:00
Monday to Friday – 17:00 – 8:30 -Emergency Only Contact
Saturday – Sunday -Emergency Only Contact

Visit website

Unit 5, Beech Avenue Business Park, Taverham, Norfolk, NR8 6HW

Tel: 01603 542949
On Call: 07459826426

Email: [email protected]
Opening Times

Monday – Friday – 8:30 – 17:00
Monday to Friday – 17:00 – 8:30 -Emergency Only Contact
Saturday – Sunday -Emergency Only Contact

Visit website

Suite B, Ground Floor,
Camrascan House,
Minerva Business Park,
Lynch Wood,
Peterborough
PE2 6QR

Tel: 01733 513526
Email: [email protected]
Opening Times

Monday – Friday – 8:30 – 17:00
Monday to Friday – 17:00 – 8:30 -Emergency Only Contact
Saturday – Sunday -Emergency Only Contact

Visit website