Help & Advice

Home care guidance, answers, and reassurance, because no one should navigate care alone.

You’re Not Alone. We’re Here to Help

Whether you're exploring care options for the first time, arranging support after a hospital discharge, or simply not sure where to start, we’re here to help. We understand that making decisions about care can come with lots of questions and, at times, feel a little overwhelming.

This page brings together some of the questions we’re asked most often, along with helpful advice and information to guide you through your care journey and help you feel more informed and confident about the support available.
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Frequently Asked Questions

In many cases, we can begin within 24–72 hours, especially after hospital discharge.

Absolutely. We’ll regularly review your care plan with you, and you can make changes anytime.

We always aim for continuity. You’ll have a small, consistent team who get to know you well.

Yes — we are registered with and regularly inspected by the Care Quality Commission (CQC).

Of course! We offer free, no-pressure consultations to help you explore your options.

Yes. You can contact us on behalf of a family member and we can discuss their needs with you.

Yes. We can discuss short-term support, including help following a hospital stay or during a period of recovery.

The cost depends on the location and amount of support you need. We can talk you through our rates before care begins.

See What Care at Home Can Look Like


Sometimes, a care visit is about much more than completing everyday tasks. It can be a conversation, a laugh, a shared meal or simply knowing someone is there. Take a look at some of these moments from Fuchsia Homecare.
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Finding the right care can come with lots of questions, and knowing where to start isn’t always easy. We hope the advice, resources and real-life glimpses we've shared on this page have given you some useful information and reassurance.

If you still have questions or simply want to talk through your options, our friendly team is here to help — no pressure, just a conversation. 💜

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Contact Fuchsia Home Care

2 Wharfedale Road, Ipswich, Suffolk, IP1 4JP

Tel: 01473 233797
On Call: 07340939102
Email: [email protected]
Opening Times

Monday – Friday – 8:30 – 17:00
Monday to Friday – 17:00 – 8:30 -Urgent, non-life-threatening concerns only
Saturday – Sunday -Urgent, non-life-threatening concerns only

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13-17 Margett St, Cottenham, Cambridge, CB24 8QY

Tel: 01954 252486
On Call: 07366395930

Email: [email protected]
Opening Times

Monday – Friday – 8:30 – 17:00
Monday to Friday – 17:00 – 8:30 -Emergency Only Contact
Saturday – Sunday -Emergency Only Contact

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Gainsborough Business Centre, 6 Challenge Way, Colchester, Essex, CO1 2LY

Tel: 01206 822491
On Call: 07585544871
Email: [email protected]
Opening Times

Monday – Friday – 8:30 – 17:00
Monday to Friday – 17:00 – 8:30 -Emergency Only Contact
Saturday – Sunday -Emergency Only Contact

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Yarmouth Business Park, Suffolk Rd, Great Yarmouth, NR31 0LN

Tel: 01493738488
On Call: 07443145811

Email: [email protected]
Opening Times

Monday – Friday – 8:30 – 17:00
Monday to Friday – 17:00 – 8:30 -Emergency Only Contact
Saturday – Sunday -Emergency Only Contact

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Unit 5, Beech Avenue Business Park, Taverham, Norfolk, NR8 6HW

Tel: 01603 542949
On Call: 07459826426

Email: [email protected]
Opening Times

Monday – Friday – 8:30 – 17:00
Monday to Friday – 17:00 – 8:30 -Emergency Only Contact
Saturday – Sunday -Emergency Only Contact

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